Troubleshooting

Click on one of the questions below to see the trouble shooting advice. If your question is not answered here please use the contact form.



Q. I need my main site address (www.yoursite.com) to automatically send me to one of the destinations sites.
Q. I receive a similar error message to: Site error: the file /home/username/public_html/url/index.php requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the site administrator.
Q. I have installed the script properly, I can set Portals and Destinations without a problem. But when it come to visiting the portals the destinations are not being loaded. Visiting a portal like http://www.mysite.com/url/rotator/admin_portal gives me a 404 error page as if nothing is there at all, or it displays some PHP code.
Q. Can the word /rotator/ in the portal urls somehow be replaced by another word? I'd use the word "top" rather than "rotator" which is more suitable for me.
Q. I receive a similar error message to: "The file /home/username/public_html/url/index.php has been encoded with the ionCube PHP Encoder and requires the free ioncube_loader_xxx_x.x.so ionCube PHP Loader to be installed."
Q. I receive a similar error message to: "file /httpdocs/url/index.php is corrupted."
Q. I receive a similar error message to: "Warning: main(DB.php): failed to open stream: No such file or directory in /httpdocs/url/include/common.inc.php on line 24".
Q. I receive a similar error message to: "403 Forbidden / You don't have permission to access /url/ on this server."
Q. Can the script hide the referer information from each destination site?
If you have a question relating to Ioncube Loaders you might find Ioncube.com's Loader FAQ helpful.